Health Bank One App Redesign
Danielle Khaitas, Sara Rodriguez, Andy Phan, Daniel Beck, Xinru Li
Project Overview
Health Bank One is a medical document app that empowers users to securely access their health records from thousands of providers—all on their terms. They challenged our class to reimagine the app into a tool people would actively want to engage with every day, not just when needed.
Role
Project Manager & Designer
Timeline
4 Months
Work steps
Agile Sprint Timeline
Our team followed an agile design workflow, completing the project over the course of 7 focused sprints.
4 weeks
Survey
3 weeks
Qualitative Research
2 weeks
Interview
3 weeks
Wireframe & Branding
3 weeks
Design
3 weeks
Prototype
3 weeks
Prototype & Case Study
target audience
Product Users
Health Bank One primarily targets women aged 35 to 65. Our team focused on a specific subset within this audience—women in that age range living with chronic illnesses—to better tailor the app to their daily health management needs.
92% rated personalized health insights & recommendations 5 stars
92%
85 % rated log health progress (pain, weight, nutrition) 5 stars
85%
94%
94% rated appointment & prescription reminders 5 stars
90% rated control who can view/edit/share 5 stars
91%
quantitative research
Survey Results
Survey put together by survey team- Andy phan representing Team danielle
qualitative research
User Interviews
Every member of my group conducted one user interview each- bringing our total to five interviews.
Key Findings
Research notifications and references could support users who want to stay informed and involved.
Cross-provider integration is a pain point—especially when records aren’t centralized.
Appointment reminders are a must-have for forgetful users or those juggling care for others.
Consider optional features for alternative treatments, but back them up with citations.
DEFINING THE PROBLEM
Key Persona
Occupation
Flight Attendant, Mother
Bio
Charlotte is a 58-year-old flight attendant and single mom from Dallas living with Type 1 Diabetes. She’s energetic, tech-comfortable, and committed to staying healthy while balancing travel and family life.
Goals
She wants an easy way to manage her and her children’s health—tracking records, appointments, and medications—especially while traveling.
Pain Points
Charlotte struggles with accessing healthcare info on the go, poor provider communication due to time zones, and confusing medical portals that add stress to her condition.
Charlotte Smartwatch
Problem Statement
Users managing chronic conditions often struggle with understanding medical terminology and juggling multiple medications and appointments across providers. They need a simplified, centralized system to easily access, track, and manage their health information to stay organized, informed, and in control of their care.
Stand Out
Unique Features
Ability to toggle languages for wider accessibility.
Ability to manage upcoming appointments and medications on one screen.
Integration with wearable technology to track your health status.
Ability to message your providers and an AI chat bot about your results at the tap of a button.
visuals
Style Guide
APP ICon
Light
COLORS
Primary
#4281D0
Secondary
#4281D0 Gradient
Secondary Light
#EBEBEB
Neutral
#00000
Success
#30CB80
Warning
#FA8C27
Error
#F81D52
White
#FFFFFF
TYPOGRAPHY
Myriad Pro
low-fidelity
Wireframes
Charlotte
Sleep
8 hours
Heart Rate
68 bpm
Blood O2 Level
89%
Upcoming Appointments
Monday, March 17th
Add Providers
Order Records
Treatments
Monday, March 17th
Amoxicillin
400 mg
Twice daily at 8:00 am and 8:00 pm
Enalapril
20 mg
Once a day at 8:00 pm
Add Medication
Charlotte
Sleep
8 hours
Heart Rate
68 bpm
Blood O2 Level
89%
Add Providers
Order Records
Treatments
Monday, March 17th
Amoxicillin
400 mg
Twice daily at 8:00 am and 8:00 pm
Enalapril
20 mg
Once a day at 8:00 pm
Add Medication
Upcoming Appointments
March
17
Optometrist
60 min
3:30 PM
Dr. Eyeball at Eyeball Optometry inc.
March
23
Optometrist
60 min
3:30 PM
Dr. Eyeball at Eyeball Optometry inc.
March
17
Optometrist
60 min
3:30 PM
Dr. Eyeball at Eyeball Optometry inc.
Sleep
8 hours
Heart Rate
68 bpm
Blood O2 Level
89%
Upcoming Appointments
Monday, March 17th
Add Providers
Order Records
Treatments
Monday, March 17th
Amoxicillin
400 mg
Twice daily at 8:00 am and 8:00 pm
Enalapril
20 mg
Once a day at 8:00 pm
Add Medication
Charlotte Smartwatch
Chris Smartwatch
Janet Smartwatch
Mike Smartwatch
Records
Order Records
Upload Records
New Records
View Records
My Records
Medical Summary
Medical Files
Upload Records
Take Photos
My Device
Upload here
Files
Photos
Submit
high-fidelity
Important Screens
Homepage
Designed by Danielle Khaitas (Me)
Track health status at the top of the screen
Upcoming appointment reminders
Medical record access and providers
Medication Reminder
Records Page
Designed by Xinru li
Order, view, and upload records
New camera upload records feature
View medical files and summary for a better understanding of the users health
Tracking Page
Designed by Sara rodruigez
Tracking Page
Tracks daily health data with wearable tech integration
Have visual indication of health issues
Connect 5 different wearable tech items
Chat Page
Designed by Daniel beck
Start a chat with providers in the database or the AI bot
See chat history and look through past results
Keeps line of communication between user and patient more accessible
Language Page
Designed by Danielle Khaitas (ME)
Language Preferences
Select language preferences to enhance accessibility